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Posted: Thu Jul 10, 2025 8:55 am
by sebdasae
Lipanj pipeline authorization, such as Chatgpt
Source. June Pipeline Tags AI technologies like ChatGPt are creating new expectations about what is possible. Communications are central. . Because customers expect more from their interactions with correspondence. ” - Jono Luk Generates AI. It can also help people. He knows how to listen and be a calm, direct coach. For human agents, the ability to provide users with the system’s Large Language Modules (LLMs) opens the door to immediate automation implementation by including knowledge base articles and useful information that agents can act on immediately.
From AI to Customer Service
AI further improves and simplifies all areas of the service shop center. LLMS. Expands the range of use cases that can be automated to enable self-service. Production. As a result, customer service representatives can focus on high-value, complex, and meaningful interactions that require human empathy. LLMS can also increase the efficiency of customer service agents by automating routine tasks, such as providing automatic conversation summaries and selecting the right product or action.

Recommend something. Answer the agent the next best action based on the user question. LLMS can provide automated, personalized training to agents during agent onboarding. Or even when they are. Actively participating in the conversation with the customer. LLMS also bring all communications to life. Perhaps based on the context in which the communication was transmitted, which reduces the scope of the broadcast. The possibilities for automation are expanding. They can also turn any outgoing communication into a full two-way conversation between them.